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Every employee of the Customer Service Department manages his own customer group. They mainly focus on the sale of components (both new and used), inventory management and sending out quotations. Apart from that, they also gather questions for the engineering departments.

Solution-oriented thinking and acting, even outside of the usual frameworks, might be the most striking characteristic of our customer service department.

The Customer Service Department knows the customer and has an affinity with the technology. They know the machine and the components inside and out. Solution-oriented thinking and acting, even outside of the usual frameworks, might be the most striking characteristic of the Customer Service Department. On top of that, creative solutions may result in financial benefits as well.

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